Australia’s Korean Beauty Store specialising in Face Mask Sheets

Privacy Policy

PRIVACY POLICY
We are committed to the Australian privacy legislation in the way we collect, use, secure and disclose personal information. This document describes our Privacy Policy.


The information we collect
We lawfully collect personal information that is necessary for our business to function. The information we collect and hold will depend upon the products and services you request from us and may include:

  • Information you provide us when you purchase goods or services. This information will include your name, address and contact details.


How we use your information
We use the information we collect for the purpose disclosed at the time of collection, or otherwise as set out in this Privacy Policy. We will not use your personal information for any other purpose without first seeking your consent, unless authorized or required by law. Generally we will only use and disclose your personal information:

  • To establish and maintain your relationship as a customer of benjibox.com.au
  • To provide the products and services you have requested from benjibox.com.au
  • To administer and manage those products and services.  
  • To answer your enquiry.
  • For direct marketing by email, specials on products or services you have shown interest in.


If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications. If you at any time receive any communication from kokoglow.com which you would not like to receive, please contact us and we will remove your name from our mailing list.


Access to your personal information
In most cases, you can gain access to the personal information that we hold about you, subject to some exceptions allowed by law. If you would like to check or amend your contact details, please contact us. We will deal with all requests for access to personal information as quickly as possible.


Security of personal information
We will take reasonable steps to keep secure any personal information which we hold and to keep this information accurate and up to date. Personal information is stored in a secure server or secure files.


HOW SECURE IS MY TRANSACTION
We choose to use Paypal to process your credit card payment. When you reach the payment section of the checkout process you will be sent directly to the Paypal secure server. You will notice a padlock icon on the base of your browser which indicates that all information entered there is secure. PayPal are highly regarded for their ease of use and security. Kokoglow.com does not receive your banking or credit card details. You are not required to become a member of Paypal.  If you would prefer to pay by direct debit, cheque or money order, please send an email to sales@kokoglow.com
with your order request and shipping address details.


CONTACT US
If you would like any further information, or have any queries, problems or complaints in relation to these Policies or our information handling practices in general, please contact us at sales@kokoglow.com